Promotional activities

Promotional Activities 

At PRIEST LONDON LTD, we are committed to providing fair, transparent, and compliant promotional activities. This policy outlines the terms governing all discounts, offers, and marketing campaigns on our website.

1. Types of Promotions

We may offer various promotional activities, including but not limited to:

• Discount codes
• Seasonal or holiday sales
• Limited-time offers
• Bundle pricing or special deals

All promotions are subject to availability and specific terms.

2. Transparency and Accuracy

We ensure that:

• All promotional prices are clearly displayed before checkout
• Any conditions or limitations are disclosed in advance
• No misleading or deceptive pricing practices are used

In the event of an error, we reserve the right to correct pricing and notify affected customers.

3. Eligibility Requirements

Promotions may be subject to conditions such as:

• Minimum purchase thresholds
• Specific product eligibility
• Geographic or regional limitations

Orders must meet all stated conditions to qualify.

4. Discount Code Usage

• Discount codes must be applied at checkout
• Only one code may be used per order unless explicitly stated
• Codes cannot be applied retroactively after payment
• Codes have no cash value and are non-transferable

5. Promotion Validity Period

• All promotions are time-limited
• Start and end dates will be clearly specified
• Expired promotions will not be honored or extended

6. Returns, Refunds, and Adjustments

• Refunds will be processed based on the actual amount paid
• Discounts applied to orders will be proportionally reflected in refunds
• Any promotional gifts must be returned to qualify for a full refund

All refunds are processed in accordance with our Refund Policy.

7. Anti-Fraud and Abuse Prevention

To maintain fairness and security, we actively monitor transactions.

We reserve the right to:

• Cancel or refuse orders suspected of fraud or abuse
• Limit or block the use of promotions for suspicious accounts
• Request additional verification for high-risk transactions

Examples of prohibited behavior include:

• Unauthorized use of discount codes
• Creation of multiple accounts to exploit promotions
• Manipulation of pricing or system errors

8. Order Review and Risk Control

Orders may be subject to internal review. We may:

• Delay processing for verification purposes
• Cancel orders flagged as high-risk
• Issue refunds if a transaction cannot be verified

These measures are in place to protect both customers and our business.

9. Modifications and Termination

We reserve the right to:

• Modify, suspend, or terminate any promotion at any time
• Correct errors in promotional descriptions or pricing

Such changes will not affect completed and confirmed orders.

10. Compliance and Consumer Protection

We operate in accordance with applicable consumer protection laws and fair trading standards.
Customers retain their statutory rights regardless of promotional participation.

11. Payment Security

All transactions are processed through secure and compliant payment providers such as Stripe.
We do not store full payment details and follow industry-standard security practices.

12. Contact Information

If you have any questions regarding our promotional activities, please contact us:

Email: payment@priestlondon.com
Phone: +44 7462006986

We aim to respond within 24–48 hours.